05-29-2015 - Managers Guide to Developing Trust and Respect in the Workplace - Charlotte, NC

Why Should You Take The Manager's Guide to Developing Trust and Respect in the Workplace Workshop?

Learn how to build a foundation of trust and respect in the workplace with this informative one-day seminar. The Manager's Guide to Developing Trust and Respect in the Workplace will teach you how to establish your own personal credibility, understand how different backgrounds can influence perceptions, and get tools for setting boundaries and creating expectations of behavior from those around you. With this seminar, you will explore how to create a culture that is more positive and productive, improve communication and cooperation, inspire employees to take initiative, and raise morale.

Your coworkers don't have to be your best friends — but it's absolutely critical that you create relationships of mutual respect and trust. You'll not only enjoy going to work — you'll be able to get more done! What you learn on this powerful day will have an incredible impact on your career! Enroll in Developing Trust and Respect in the Workplace today. Even better, enroll your entire team!

Understanding the Role of Respect and Trust:

• The power of trust and respect on an individual and organizational level
• Your role and responsibilities in creating an environment of mutual respect
• How one bad relationship can send ripples throughout the entire organization
• Identifying underlying causes of negativity, distrust, and disrespect
• Principles for maintaining positive relationships even during disagreements

Building – or Rebuilding – Your Personal Credibility:

• Understanding the 4 corners of personal credibility
• How your attitude can affect how others treat you – and one another
• Creating your own code of ethics
• Understanding the links among image, behavior, and perception
• Identifying behaviors that could be interpreted negatively – even if you don't realize it

Communication: A Cornerstone of Respect and Trust:

• 7 tips to effective and active listening and how hearing someone creates respect
• Beyond listening – understanding the power of recognition
• How body language can convey disrespect and mistrust
• Are you too blunt? Tools for increasing tact and finesse
• Positive behaviors you can use to immediately gain the respect and trust of others

What Lies Beneath - Disrespect or Simply Difference?

• Different ways in which respect has different meanings for different people
• Personality types – understanding how personality influences behavior and perception
• Generational differences in what's considered respectful
• The power of knowing and acknowledging social or cultural markers

Trust, Respect, and Teamwork:

• Understanding how negative behavior is reinforced in a team environment
• Modeling behavior: you don't have to be in charge to have a tremendous influence on your coworkers
• Bridge-building techniques for mending difficult relationships
• Great positive reinforcement strategies that keep relationship building on the right path
• The role of team-building exercises in building trust … and easy ones to implement anywhere, anytime

Setting Boundaries and Expectations:

• 5 ways to become an advocate for mutual respect
• Harnessing dignity and self-respect – even dealing with those who've betrayed in the past
• Tools to help you not engage with chronic gossips, bullies, and liars
• Diplomatic ways to remove yourself from situations
• Changing how you respond to a negative situation – even if your mind doesn't want you to

Commanding Respect in Any Situation:

• Strategies to keep you in control of your own reactions
• What to do when you're challenged or put down in front of others
• The power of scripts when dealing with a pattern of behavior
• Understanding the long-term consequences of letting things slide
• How to neutralize your own emotions after a difficult encounter