01-13-2016 - The Conference for Managers, Supervisors and Team Leaders - Raleigh, NC

Opening Session: 
Essential Skills of Today’s Extraordinary Leaders: Times are changing — rapidly. We don’t have to tell you that. You need cutting-edge leadership skills that address evolving business circumstances and a changing work force. This session discusses the skills today’s top leaders have that are helping them excel in this ever-changing landscape.

TRACK ONE: Overcoming Challenging Employee Issues

Session A: Handling Difficult Employees: Bad Attitudes, Nonperformers, and Poor People Skills
Handling problem employees is rated as the No. 1 challenge for managers, according to research. This powerful session will teach you how to:

• Deal with a variety of difficult employees and unproductive behaviors
• Create performance improvement plans
• Deliver constructive feedback that results in positive change

Session B: Lighting Fires — Rewards and Motivators That Really Work!
If you think that throwing money at your employees is the best way to motivate them to excel, think again! Attend this session and you’ll discover:

• Low-cost, no-cost rewards that encourage productivity
• At-risk areas where people are most likely to check out
• How to motivate employees in high-pressure and difficult times

Session C: Managing Change for Positive Results
Change is inevitable in today’s fast-paced, high-tech work environment, but that doesn’t mean your team is ready for it. You’ll discover:

• Keys to overcoming employee resistance to change
• Strategies for implementing changes that employees will embrace
• How to overcome common traps that cause change to fail

Session D: Team Building and Collaboration
Personality clashes and stressed-out work teams can cut into productivity and sink morale. This session will teach you how to build collaboration so everyone wins. You’ll:

• Understand how personality affects the way people act and react
• Discover team-building tactics that promote understanding and cooperation
• Get ideas for getting a group of diverse employees to collaborate as one united team

TRACK TWO: Leadership Success Builders

Session A: Project and Priority Management: Take Control of Your Time and Schedule
Effectively managing projects and priorities is crucial to your success, yet many leaders acknowledge this area as a weakness. This practical how-to session shows you:

• Tips and techniques for taking control of projects
• New technology applications that keep you on track
• How to stop time-wasters in your days (meeting marathons and unnecessary interruptions)

Session B: Compliance: Today’s Newest Legal Discriminations
When one mistake could cost your organization hundreds of thousands of dollars, it’s essential to ask — is your team protected from today’s newest discrimination and harassment? You’ll learn:

• Legal updates on obesity ... religion ... age ... bullying and more
• How to help your employees learn to stop an incident before it starts
• The difference between illegal and inappropriate and why its important to your team

Session C: Communication Secrets of Highly Effective Leaders
If you’re looking for better results, start with better communication. You’ll learn how to:

• Talk so your team listens
• Use active listening to understand what your team is telling you
• Give clear feedback and instructions so you get the results you expect

Session D: The Essentials of Employee Development
If your employees’ skills aren’t growing, they’re losing ground. This popular session will teach you:

• What belongs in an employee development plan
• How to align individual needs with organizational needs
• How to communicate the plan

Closing Session: Survival Skills for Leaders — Today and Tomorrow:
Office politics. Changing technology. Limited budget. Unlimited expectations. Pressure from above — and below. Unpopular organizational changes. These days, stress levels can reach all-time highs and with good reason. This powerful session teaches you what you need to know to survive (and enjoy) being a leader.