Assertiveness Skills For Managers & Supervisors Courses

In this one-day Assertiveness Skills For Managers & Supervisors workshop, you'll find out how to give criticism that motivates improved performance, how to get the results you expect from employees, and how to implement unpopular policies without losing staff loyalty. You'll learn how to negotiate better, so you'll be able to win time, resources, and the backing of upper management for your department.

This seminar will give you dozens of problem-solving techniques for handling interdepartmental conflicts with tact so that you can reach compromises that are "win-win" solutions for everyone involved. You'll also build solid strategies for protecting your authority as a manager – without making enemies along the way.