09-10-2015 - How to Communicate With Tact, Professionalism, and Diplomacy - Madison, AL
Training Provider: National Seminars Training
Date: Thursday, September 10, 2015 from 9:00am to 4:00pm
Location: Madison, AL
3 reviews We're sorry, but registration for this event has ended
View Upcoming How to Communicate With Tact, Professionalism, and Diplomacy In Madison, AL| TICKET TYPE | PRICE | QUANTITY |
|---|---|---|
|
One Workshop Ticket more info» | $199.00 | Registration Ended |
 | Registration Ended | |
Why Should You Take This How to Communicate With Tact, Professionalism, and Diplomacy Course?
Become a highly respected, highly influential, highly successful communicator! Attend this intensive two-day How to Communicate With Tact, Professionalism, and Diplomacy workshop and you can say good-bye to misunderstandings and miscommunication once and for all! Imagine how great it will feel — and how your career will benefit — when you suddenly have the ability to get your point across powerfully but diplomatically, when you're understood every time you speak, when you're respected by colleagues for your communication savvy.
This training offers the easiest, most effective way to build essential communication skills
In today's highly competitive business environment, effective, diplomatic communication is a skill that must be mastered if you intend to get ahead and stay there. How to Communicate With Tact, Professionalism, and Diplomacy is a powerful workshop that combines all facets of on-the-job interpersonal communication — from speaking to writing to listening to presenting — and shows you step-by-step how to master them.
This intensive two days of communication training boils down tons of information into "the most important of the most important" so you learn the powerful techniques, tools, and strategies that will make the most significant impact on your effectiveness.
Topics To Be Covered Include:
- Expert techniques for exerting influence on the actions and attitudes of others
- How-to's for communicating diplomatically in a variety of tough situations
- Strategies for opening the lines of communication to end energy-draining feuding and infighting in your department
- Presentation skills that will make you a standout in meetings
- How to make sure your e-mails and reports get better results
Intended Audience:
Whether you're a manager, supervisor, sales rep, attorney, technician, or HR professional, the degree of career success you enjoy is virtually dictated by your skills in communicating with others on the job. How to Communicate With Tact, Professionalism, and Diplomacy is guaranteed to help you communicate more powerfully, more diplomatically, and more effectively with every encounter.
I. Communicating With Diplomacy and Finesse:
- Why today"s changing workplace demands tact and diplomacy in the communication of all professionals
- How strong interpersonal skills will magnify your personal power dramatically
- Words and phrases that will get you in trouble every time — and better options to replace them
- Where communication typically breaks down between people
- Explore your personal pattern of communication behavior; in what situations are you likely to feel powerful, overpowering, powerless?
- Damage control strategies for getting your foot out of your mouth when you"ve made a statement you regret
II. Creating the Image of a Professional, Powerful Communicator:
- Take advantage of your personal strengths and communication pluses
- How to ensure that your communication style is serving your professional image
- Avoid speaking habits that automatically brand you as a "lightweight"
- Tips for controlling your body language and gestures to communicate the message you want
- How to appear poised and confident even when you"re not
- The secret for making a dynamic impression in those crucial first few seconds
III. Listening Skills That Can Double Your Communication Effectiveness:
- Listening: the most powerful — and underused — communication tool
- When silence is power: how to use it to gain information from others
- Reflective listening/responding — how to harness the 4 key skills of master listeners
- What to do when the person you"re listening to just can"t seem to get to the point
IV. Communicating With Tact in Difficult Situations — and With Difficult People:
- What to say when: scripts to get you through a variety of tough situations, including delivering bad news
- How to deal verbally with backstabbing, ridicule, and the aggressive tactics of others
- What to do when you"re challenged or put down in front of others
- Tips for quickly defusing explosive or tense situations
V. How to Build Rapport, Strengthen Work Relationships, and Achieve Respect:
- Smart ways to build strong and supportive alliances with other departments
- Develop critical rapport builders that help you connect with others immediately
- Make sure you get credit for your contributions — 6 ways to toot your own horn without bragging
- Recognize and tap into the informal channels of information
- The power of gossip and why you should never ignore it or pass it on
VI. Presentation Skills That Enhance Your Credibility:
- The first step: determining what you want to accomplish with your presentation
- How to channel your nervous jitters into energy you can use in your delivery
- Strategies for establishing your credibility quickly
- How to capture your audience"s attention immediately
- 4 ways to make a dynamic impression at meetings
VII. SPECIAL SECTION: Exuding Professionalism in Your Writing — Even E-mails!
- Why a casual tone is key to today"s business communication — and tips for achieving it
- Avoid the most common mistakes made in writing e-mails and memos
- Editing musts for concise, error-free writing
- E-mails: the importance of accuracy and professional tone even in informal correspondence and messages
- How e-mails and texting have complicated communication in the workplace
VIII. Communicating to Persuade and Influence:
- How to clear your path of the most common obstacles to getting your point across
- Tips for presenting your point of view in a way that will generate respect
- Negotiation strategies the pros rely on for success
- Don"t cave in! How to identify what you want and get it while keeping working relationships strong
- When they just won"t see it your way: understanding your options
| COURSE LOGISTICS | |
|---|---|
| Certificates | Same day as course completion |
| Food | No food provided |
Below are the most recent student reviews for previous How to Communicate With Tact, Professionalism, and Diplomacy Courses. All reviews are from people who registered for and attended the course.
(
4.3
out of 5 stars -
3
student reviews)
Bryan S.
attended on February 5, 2016
Myers-Briggs by a different name. The host was nice and did a good job engaging a diverse audience. Tamara I.
attended on December 18, 2015
It was enjoyable class, not annoying. Thank you Sean S.
attended on November 2, 2014
Anthony was very engaging and informative. As a previous instructor for the U.S. Navy's nuclear power school, I have experience critiquing presenters and Anthony was superb. 9225 Madison Blvd, Madison, AL 35758
Thursday, September 10, 2015 from 9:00am to 4:00pm
National Seminars Training helps individuals and organizations achieve greater success with live and online training. We are focused on meeting the employee training and development needs across every industry and profession. Our employee training and development solutions include live and on-demand seminars, live and on-demand webinars, online courses, and an array of corporate training solutions.
Questions? 954-400-0595
